United Airlines Sucks Big Time!
I travelled from London Heathrow to San Francisco on United Airlines. That is the worst experience I ever had till now. The experience was pretty bad when I flew from San Francisco to Heathrow on United Airlines. If you ask me about flying United Airlines, my answer is a BIG NO. Never ever fly on United Airlines, specially international desitnations. There are better airlines to fly international destination and are better than these domestic airlines operating international flights.
I wanted a ear plug (which is provided in Singapore Airlines). When I asked for that, air-hostess told me that they don't carry any ear plugs. That's reasonable since it is costlier than carrying cotton. They did not have even cotton supply. Rather she asked me to stuff my ear with tissue paper. How ridiculous is that? They carry first-aid kid in the flight, but without cotton in it. Should I beleive that? Do you beleive that?
There are 6 seats (window side) reserved as Crew Resting area, that too with a special curton separating them from normal passengers. Those seats are so much better than the normal passenger seats. That is a good way of keeping employees happy, but not their customers. I have never seen crew rest area in the international flight which is next to passenger seats.
There is a button on the hand-rest for assistance during the flight. On United Airlines, it is virtually not there. I pressed that button quite a few times (I needed water). Nobody showed up. I had to go to the food cabin for the water. They did not even apologize for not showing up. It was like you should come and get what you want. We are here to take rest in the crew rest area.

